Privacy Policy

This privacy policy outlines how our online platform collects, uses, discloses, and protects personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We collect personal data that you voluntarily provide when using our online platform, including but not limited to your name, contact details, payment information, and vehicle registration details necessary for issuing electronic vignettes and providing guidance on legal motorway use within the Czech national road networks.

Additionally, we may collect certain technical information automatically through your use of the service, such as IP addresses, device identifiers, browser type, and usage data, to help improve the functionality and security of our platform.

Legal Basis for Processing
We process personal data based on the following legal grounds:
- The necessity to perform the contract between you and our service, including issuing electronic vignettes and related fulfilments.
- Compliance with legal obligations concerning road regulations and travel documentation.
- Legitimate interests pursued by our company to ensure security, prevent fraud, improve service quality, and communicate relevant information.
- Your consent, where obtained, for marketing or other specific processing activities.

Use of Personal Data
Your personal data is used to:
- Issue and manage electronic vignettes for legal motorway use in the Czech Republic.
- Provide customer support and communicate important information about your purchases and the service.
- Comply with national and international road regulation laws.
- Detect, prevent, and investigate fraudulent or illegal activities.
- Improve our platform, products, and services by analyzing usage patterns.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Personal information may be shared with:
- Government authorities and road regulatory bodies as required by law for enforcement, compliance, and audit purposes.
- Trusted service providers who assist us in operating our platform, processing payments, and delivering services, bound by confidentiality and data protection obligations.
- Legal or regulatory bodies when required to comply with legal procedures or protect rights, property, or safety.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, data is securely deleted or anonymized.

Your Rights Under GDPR
Under applicable data protection laws, you have the right to:
- Access personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data in certain circumstances.
- Restrict or object to processing of your data.
- Data portability—obtain and reuse your personal data for your own purposes across different services.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise your rights or for any privacy-related inquiries, you may contact the data protection officer at our company’s registered address:

Security
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal information. These include encryption, secure servers, access controls, and regular security assessments.

Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver relevant information. You can manage cookie preferences through your browser settings; however, disabling cookies may limit certain functionalities of the service.

International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your information in accordance with GDPR requirements.

Children’s Privacy
Our service is not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on our online platform with the revised date indicated.

By using our online platform, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your information as described herein.